Asset Management
One of the most valuable services that Morse Medical offers is integrated asset management. Our state-of-the-art online database was designed specifically for biomedical applications. It allows customers to easily and accurately capture valuable data, analyze and document performance, track depreciation, monitor warranties and develop more effective management plans. Our easy-to-use interface puts critical information at the customer's fingertips, 24 hours a day. Key program components include:- Online database access
- Equipment management
- Contract management
- Service management
- Report generation and documentation
Equipment Management
Through our advanced database system, customers can easily access a detailed device record for any individual piece of equipment at any location. This valuable tool enables them to better track reliability, depreciation and monitor warranties. Each device record contains:- Control number, property tag number, serial number and PO number
- Device type, manufacturer, model, risk group and equipment status
- Facility, location account, owner account, and room number
- Incoming date, warranty end date, and next PM date
- Device service history
Contract Management
Contract management gives you the tools to assure proper maintenance is being preformed on a device that is contracted with the manufacturer. Before the contract is up for renewal, Morse Medical will provide you a report on the cost effectiveness of the contract.- Monitor contract profit and loss
- Track all service calls
- Know when the contract is up for renewal
- Assure preventive maintenance is done in a timely manner
Service Management
Your service request is very important to Morse Medical. Our state-of-art database assists us with the right tools to assure your service request is completed in a timely matter. With this tool any person at Morse Medical is prepared to answer your questions regarding a service request. Plus the system automatically generates preventive maintenance service requests on the month the device is due for preventive maintenance.- Track the status of service requests
- Provide a detailed history of service calls
- Create monthly preventive maintenance requests
- Document preventive maintenance procedures
Report Generation and Documentation
With our advanced real-time database system, customers can easily access a variety of real-time and, reports related to their location or department, including:- Department inventory
- Repeat service calls
- Preventive maintenance by department
- Preventive maintenance complete rates
- Service history
- Current and upcoming warranty expiration
- Service performance measurements
- Service calls due to operator error or physical abuse
- Service recalls
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