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Because The Passengers And Crew Rely On You,Rely On Morse Medical
Providing medical and dental care on a cruise ship has its own unique challenges. Which is why it is so important that your equipment is up and running whenever you need it. That's where Morse Medical can help. We offer the nation's only clinical technology program designed exclusively for the unique needs of the cruise ship industry. With our Port-to-Port Cruise Ship Service, you'll be assured of maximum uptime of all your biomedical, imaging and dental equipment. Our comprehensive service includes:
Expert Service Around The World And Around The Clock
No matter what you need, or where in the world you need it, you can depend on the professional team at Morse Medical to keep your clinical technology operating at peak performance. Our team of highly trained technicians support virtually every technology used in a shipboard infirmary from sophisticated imaging equipment to biomedical devices to laser printers.
A Single Source To Care For All Modes and All Makes Of Equipment
With Morse, you won't have to worry about which company to call for what equipment. Our team of highly trained technicians can handle all of your clinical equipment preventive maintenance and service needs. And our service database includes instruction manuals and support data for most devices. So when you have an error code, we can often diagnose the problem quickly via telephone and in some cases, even direct your clinical staff to perform simple repairs.
Fast Depot Repair with Stat-Ship Loaner Program
We offer fast depot repair of all types of medical and dental equipment. Our large parts inventory and strong relationships with manufacturers assure quick turnaround. And when a critical device such as a ventilator fails, our StatShip loaner program really delivers. Send your team at Morse an electronic work order and we'll have a loaner device shipped to the next possible port of call. Then simply ship the failed device back to us in the container that the loaner came in. When your device is repaired, the process works in reverse.
Next Port On-Vessel Service
Sometimes a piece of equipment can be too large to ship. In that case, we'll come to you. We'll fly one of our technicians to the next port of call to make the repairs on your vessel. In addition, we will provide annual preventive maintenance checks of all your equipment at a time and port that works for you.
Superior Logistical Support And Simplified Compliance
With Morse Medical's state-of-the-art database system you'll have 24-hour visibility of every piece of equipment on every vessel, as well as the status of any service requests. Service requests can be made online anytime. Annual preventive maintenance visits assure equipment is functional and has passed required Coast Guard inspections. What's more, our Internet-based documentation system makes reporting and compliance easy – even for unexpected request by Coast Guard or country health agencies.
Clinical Engineering Expertise and Decision
Support One of the benefits of working with Morse Medical is our depth of knowledge. We are nationally recognized as a leader the field of clinical engineering and patient safety related to medical devices. We'll tell you when it makes sense to repair a device and when you should replace it. We can also help you evaluate new equipment, then negotiate with the vendors on your behalf.
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